Topic Guides

• Connecting Calls
  • Setting up an Application
  • Calling a phone
  • Calling a WebRTC endpoint
  • Receiving an incoming call
• Controlling Call Flow
  • Answering calls
  • Responding to DTMF tones
  • Collecting voice input
  • Calling another endpoint
  • Collecting other entities from speech
• Monitoring Live Calls
  • Handling event callbacks
  • Transcript events
  • Topic events
  • Talk time events
• Recording Calls
  • Enabling recording
  • Full conversation recording
  • Single-speaker recordings
  • Audio quality metrics
• Analyzing Conversations
  • Grading a call
  • Building a custom classifier
  • Transcribing completed conversations
• Writing Hosted Scripts
  • Hello world
  • Starting a conversation
  • Playing sounds
  • Getting input from the user
  • Monitoring live calls
• Parsing Language With Scanners
  • Scanner Query Language
  • Matching
  • Extraction
  • Performing Scans
• Security
  • Passwords