Sift API Documentation

Gridspace Sift is an API for building voice analysis and communication systems. It allows you to do deep language processing on live calls and recorded speech.

Sign up at http://www.gridspace.com/sift#signup

• Topic Guides
  • Connecting Calls
    • Setting up an Application
    • Calling a phone
    • Calling a WebRTC endpoint
    • Receiving an incoming call
  • Controlling Call Flow
    • Answering calls
    • Responding to DTMF tones
    • Collecting voice input
    • Calling another endpoint
    • Collecting other entities from speech
  • Monitoring Live Calls
    • Handling event callbacks
    • Transcript events
    • Topic events
    • Talk time events
  • Recording Calls
    • Enabling recording
    • Full conversation recording
    • Single-speaker recordings
    • Audio quality metrics
  • Analyzing Conversations
    • Grading a call
    • Building a custom classifier
    • Transcribing completed conversations
  • Writing Hosted Scripts
    • Hello world
    • Starting a conversation
    • Playing sounds
    • Getting input from the user
    • Monitoring live calls
  • Parsing Language With Scanners
    • Scanner Query Language
    • Matching
    • Extraction
    • Performing Scans
  • Security
    • Passwords
• API Reference
  • REST API Reference
    • API Authentication
    • Paginated Results
    • Core Resources
    • Routines
    • Conversation Processors
    • Conversation Events
    • Search
  • VOIP Client Reference
    • Javascript Client
  • Helper Libraries
    • Python helper
    • Ruby helper
  • Hosted Javascript API
    • Introduction
    • The gs object
    • Connection object
    • Voice response options
    • Conversation options
    • Conversation object
    • Scanner result object